Data privacy

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

As a rule, it is possible to use our website without providing personal data. Insofar as personal data (e.g. name, address or email addresses) is collected on our pages, this is always done on a voluntary basis as far as possible. This data will not be passed on to third parties without your express consent.

We would like to point out that data transmission over the Internet (e.g. when communicating by email) can have security gaps. Complete protection of data against access by third parties is not possible.

1. Controller pursuant to Art. 4 (7) GDPR

The responsible party is

sc synergy GmbH
Hilgestraße 14
55294 Bodenheim / Germany

You can contact our data protection officer at datenschutz@scsynergy.com or by mail at

entplexit GmbH
Kölner Straße 12
65760 Eschborn

If we use contracted service providers for individual functions of our offering or wish to use your data for advertising purposes, we will inform you in detail about the respective processes below.

2. Rights of data subjects

(1) You have the following rights with regard to your personal data:

  • Right to information pursuant to Art. 15 GDPR,
  • Right to rectification pursuant to Art. 16 GDPR,
  • Right to erasure pursuant to Art. 17 GDPR,
  • Right to restriction of processing pursuant to Art. 18 GDPR,
  • Right to data portability pursuant to Art. 20 GDPR,
  • Right to object to processing pursuant to Art. 21 GDPR.

(2) Please address any inquiries regarding your rights as a data subject to the contact details provided in §1.

(3) You also have the right to complain to a data protection supervisory authority about our processing of your personal data.

3. Collection of personal data when visiting our website

When using the website for purely informational purposes, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure stability and security (legal basis is Art. 6 (1) (f) GDPR):

  • IP addresses with the last 2 bytes removed (i.e., 198.51.0.0 instead of 198.51.100.54)
  • Pseudonymized location (based on the anonymized IP address)
  • Date and time
  • Title of the page accessed
  • URL of the page accessed
  • URL of the previous page (if permitted)
  • Screen resolution
  • Local time
  • Files that were clicked on and downloaded
  • External links
  • Duration of page loading
  • Country, region, city (with low accuracy due to IP address)
  • Main language of the browser
  • User agent of the browser
  • Interactions with forms (but not their content)

4. Cookies

In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive and assigned to the browser you are using, and through which certain information flows to the entity that sets the cookie (in this case, us). Cookies cannot execute programs or transfer viruses to your computer. They serve to make the Internet offering more user-friendly and effective overall. a) This website uses the following types of cookies, the scope and functionality of which are explained below:

transient cookies (see b),
persistent cookies (see c).

b) Transient cookies are automatically deleted when you close your browser. These include, in particular, session cookies. These store a so-called session ID, which can be used to assign various requests from your browser to the shared session. This allows your computer to be recognized when you return to our website, for example, to prevent you from having to log in again each time you change pages. Session cookies are deleted when you log out or close your browser.

c) Persistent cookies are automatically deleted after a specified period of time, which may vary depending on the cookie. How long the cookie remains on your device depends on the duration or expiration date of the cookie and your browser settings. You can delete cookies at any time in your browser’s security settings.

These cookies allow the website to remember your information and settings the next time you visit. This gives you faster and more convenient access to the website, as you do not have to re-enter your language settings, for example.

d) You can configure your browser settings according to your preferences and, for example, refuse to accept third-party cookies or all cookies. Please note that in this case, you may not be able to use all the features of this website.

e) For more information about individual cookies, please refer to the cookie banner at the bottom left of our website: scsynergy.com.

5. Additional features and offers on our website

(1) In addition to the purely informational use of our website, we offer various services that you can use if you are interested. To do so, you will usually need to provide additional personal data, which we will use to provide the respective service and to which the aforementioned principles of data processing apply.

(2) Furthermore, we may pass on your personal data to third parties if we offer promotions, competitions, contract conclusions, or similar services together with partners. You will receive more detailed information on this when you provide your personal data or in the description of the offer below. This includes, among other things, advertising campaigns in which you can participate voluntarily with your consent.

6. Recipients or categories of recipients

(1) In the course of our activities and services, it may be necessary for us to disclose the personal data stored about you to natural persons, legal entities, or other bodies. Where relevant, we conclude data processing agreements with our service providers to ensure that they may only process your personal data in the manner in which we have explicitly instructed them. Furthermore, we ensure that they have taken the necessary technical and organizational measures to process your data securely and only store your personal data for as long as is absolutely necessary. External service providers who may receive personal data generally fall into the following categories of recipients:

  • Credit institutions and payment service providers for billing and payment processing (online payment providers)
  • Parcel delivery companies
  • IT service providers for maintaining our IT infrastructure
  • Cloud providers
  • Service providers for optimizing our online offering
  • Debt collection service providers and lawyers for collecting debts and enforcing claims in court. If personal data (customer and contact details, payment and consumption data, and data relating to the claim) is transferred to a debt collection service provider in the event of debt collection, we will inform you in advance of the intended transfer.

(2) If data is processed in countries outside the EU, we ensure that your personal data is processed in accordance with European data protection standards. If no decision has been made by the EU Commission, we only transfer data to service providers from third countries that offer appropriate safeguards in accordance with Art. 44 ff. GDPR (usually EU standard contractual clauses).

7. Applications

(1) In our “Careers” section, you can apply directly online for advertised positions or submit a speculative application. As part of the online application process, we collect the information required for an application procedure at sc synergy GmbH.

(2) When you apply for a position, you will be asked to provide certain personal data (including your name, address, and email address). When applying for a position at our company, you have the option of attaching your professional resume and specifying your start date.

(3) The information you provide will be treated confidentially and will only be passed on to those persons involved in a specific application process. Your data will not be passed on to third parties without your explicit consent. If you do not wish to maintain your online application, you can withdraw it in writing at any time. Your data will be automatically deleted after one year at the latest, provided that no employment has been offered or no agreement has been reached on the further storage of your data by that time. The legal basis for this is Art. 88 GDPR in conjunction with § 26 BDSG (Federal Data Protection Act) and Art. 6 (1) lit. b GDPR for the initiation or execution of contractual relationships. Unless there are legal obligations to retain the data and no interests worthy of protection prevail, the data will generally be deleted after six months.

8. Objection or revocation of the processing of your data

(1) If you have given your consent to the processing of your personal data, you can revoke this consent at any time. Such revocation affects the permissibility of the processing of your personal data after you have notified us of your revocation.

(2) Insofar as we base the processing of your personal data on the balancing of interests, you may object to the processing. This is the case if the processing is not necessary in particular for the fulfillment of a contract with you, which is described by us in the following description of the functions. When exercising such an objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will examine the situation and either stop or adjust the data processing or point out to you our compelling legitimate reasons for continuing the processing.

(3) You can, of course, object to the processing of your personal data for direct marketing and data analysis purposes at any time.

Please address your objection, stating your name, address, and, if available, your customer number, to the contact details specified in §1.

9. Newsletter

(1) If you would like to subscribe to the newsletter offered on the website (double opt-in procedure) and agree to receive the newsletter. No further data will be collected. We use this data exclusively for sending the requested information and do not pass it on to third parties.

(2) You can revoke your consent pursuant to Art. 6 (1) (a) GDPR to the storage of your data, your email address, and its use for sending the newsletter at any time, for example via the “Unsubscribe” link in the newsletter. Your data will not be passed on to third parties.

10. Privacy policy for the use of Google Analytics

(1) Our website uses Google Analytics 4, a web analytics service provided by Google LLC. The responsible service provider in the EU is Google Ireland Limited, Gordon House, 4 Barrow Street, Dublin, D04 E5W5, Ireland (“Google”).

(2) We use Google Analytics to analyze the website by Google with the aim of regular improvement. The statistics obtained enable us to improve our offering and make it more interesting for you as a user, as well as to increase the success of our marketing campaigns.

In Google Analytics 4, the anonymization of IP addresses is enabled by default. Due to IP anonymization, your IP address is truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. According to Google, the IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

During your visit to our website, your user behavior is recorded in the form of “events.” Events can be:

  • Page views
  • First visit
  • Start of session
  • Your “click path,” interaction
  • Scrolls (whenever a user scrolls to the bottom of the page (90%))
  • Clicks on external links
  • Internal search queries
  • Interaction with videos
  • File downloads
  • Ads viewed/clicked
  • Language setting

The following information is also collected:

  • Your approximate location (region)
  • Your IP address (in abbreviated form)
  • Technical information about your browser and the devices you use (e.g., language settings, screen resolution)
  • Your Internet service providerThe referrer URL (which website/advertisement brought you to this website)

Google will use this information to evaluate your use of the website, in particular to compile reports on activities and to provide other services related to usage and internet usage.

(3) The legal basis for this data processing is your consent, which you have given via the cookie banner, in accordance with Art. 6 (1) (a) GDPR. You can revoke your consent at any time with future effect by accessing the cookie settings and changing your selection there. You can also prevent the storage of cookies by adjusting your browser software settings accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by not giving your consent to the setting of the cookie or by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

(4) The recipient of the data is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, as the data processor. For this purpose, we have concluded a data processing agreement with Google and the EU standard data protection clauses. Furthermore, Google has submitted to the EU-U.S. Data Privacy Framework (https://www.dataprivacyframework.gov/s/participant-search).

(5) Other recipients of the data may include:

  • Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA
  • Alphabet Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA

It cannot be ruled out that US authorities may access the data stored by Google.

(6) The data sent by us and linked to cookies is automatically deleted after 14 months. Data that has reached its retention period is automatically deleted once a month.

(7) For more information, please contact: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001.

Terms of use: http://www.google.com/analytics/terms/de.html

Overview of data protection: http://www.google.com/intl/de/analytics/learn/privacy.html

Privacy policy: http://www.google.de/intl/de/policies/privacy.

11. Google Fonts

(1) Our website uses Google Fonts, a service provided by Google LLC, for the uniform display of fonts. When you visit a page, your browser loads the required fonts into your browser cache in order to display texts and fonts correctly. In doing so, your IP address is transmitted to a Google server in the USA and stored there.

(2) Google Fonts is used in the interest of a uniform and appealing presentation of our online offerings. This constitutes a legitimate interest within the meaning of Art. 6 (1) lit. f GDPR.

(3) To ensure data protection, we have integrated Google Fonts locally on our server. This means that no connection to Google servers is established and no personal data is transmitted to Google. If you still have concerns, you can deactivate the use of Google Fonts in your browser settings.

12. Google Tag Manager

(1) We use Google LLC’s Tag Manager for the central configuration and management of data collection. With the help of this tool, we organize the scripts used on our site and control when they are executed. As a cookie-free domain that does not collect any personal data, Google Tag Manager triggers other tags, which in turn may collect data. The data is forwarded, but not collected or stored.

(2) Our legitimate interest lies in the economic operation and user-friendliness of our website and is based on Art. 6 (1) lit. f GDPR.

(3) Google Tag Manager itself does not collect any personal data. However, the integrated tags may collect data that is transmitted to Google servers in the USA. To ensure data protection, we obtain your consent before activating Google Tag Manager and the associated tags.

(4) Google provides further information on data protection in Tag Manager at:

https://support.google.com/tagmanager/answer/9323295?hl=de&ref_topic=3441532,

https://support.google.com/tagmanager/answer/6102821?hl=de,

https://support.google.com/tagmanager/answer/7207086?hl=de

13. Social media presence

(1) We maintain online presences on the social networks and platforms listed below. These social networks are operated exclusively by the respective provider. These presences serve to communicate with customers, interested parties, and users, for the purpose of advertising and market research. If you contact us via our social media channels, we process the data you provide to us, as well as the data necessary to process your request (Art. 6 (1) (b) GDPR). Further data is processed on the basis of Art. 6 (1) (f) GDPR based on our legitimate interest in communicating with users and optimizing the design of our online presence. If you have given your consent to the providers of the respective social media platforms (e.g., by checking a checkbox opt-in), the processing is based on Art. 6 (1) (a) GDPR. You can revoke your consent at any time by contacting the provider of the respective platform with effect for the future.

(2) When you access our social media pages, your user data is collected and provided to us by the provider. The exact types of data vary from provider to provider, but typically include the following information:

  • Followers: Number and profiles stored; information on growth and development over a defined timeframe.
  • Reach: Number of people who see a specific post; number of interactions with a post. This can be used to determine, for example, which content resonates better in the community than others.
  • Ad performance: How many people were reached and interacted with a post or paid ad?
  • Demographics: Average age of visitors, gender, location, language.

(3) Since our social media channels are operated by the providers of the respective social network, your personal data may be used additionally by the respective provider, over which we have no control. This often involves the collection of your IP address, the creation of statistical analyses, and the processing of other information stored in the form of cookies. This data is also often used to show you interest-based advertising both within and outside the platforms. As the profile provider, we have no influence on the creation and presentation of data and can neither deactivate this function nor prevent the processing of the data.

(4) The assertion of data subject rights and requests for information can be directed directly to the platform providers, as only they have access to your data and can take immediate action and provide information.

(5) Below you will find the network providers used. Should data processing take place outside the EU, we have taken the necessary measures to ensure the maintenance of the level of data protection (usually the conclusion of the EU standard data protection clauses). We have also concluded a joint controllership agreement with LinkedIn within the meaning of Art. 26 GDPR (LinkedIn Pages Joint Controller Addendum).

Further information on the terms of use and data protection of the respective platform, as well as a detailed description of further data processing and the respective options for objection, can be found on the providers’ websites at:

Platforms on our website:

14. Contact form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. When contacting us via the contact form, the following information is required at least: title, first name, last name, email address, choice of topic and your message so that we know who the inquiry is from and can answer it. The contact form is an additional service we provide to enable you to contact us quickly and easily. Data is processed for the purpose of contacting us in accordance with Art. 6 (1) (a) GDPR on the basis of your voluntarily given consent or on the basis of legitimate interests in accordance with Art. 6 (1) (f) GDPR.

15. Matomo

(1) We use the Matomo web analysis software to analyze the use of our website and understand what interests visitors to our websites (reach analysis). Using the statistics obtained, we can improve our offerings and make them more interesting for you as a user.

(2) Cookies are stored on your computer for this analysis. You can configure the analysis by deleting existing cookies or preventing cookies from being saved. According to Art. 6 (1) (a) GDPR, the legal basis for this data processing is your consent, which you have given via the cookie banner. You can revoke your consent at any time with effect for the future by accessing the cookie settings and changing your selection there.

(3) This website uses Matomo with the “AnonymizeIP” extension. This means that IP addresses are processed in a shortened form, thus preventing any direct personal reference. The IP address transmitted by your browser via Matomo is not merged with other data we collect.

(4) The Matomo program is an open source project. Information about data protection from the third-party provider can be found at http://Matomo.org/privacy/policy.

16. Marketing Automation

We use “Mautic” from Acquia Inc. on this website – an open-source marketing automation tool. This is an analysis and tracking software for assigning and storing usage data (including the browser used, last page visited, and duration of visit). Personal data such as email addresses, names, IP addresses, and personal interests are processed. The software uses this information to personalize our marketing efforts and better align them with the interests of each individual user. The software also helps us better evaluate the success of individual marketing efforts.

“Mautic” is hosted by us on our own servers. There is no contract processing or general transfer of data to third parties. Mautic’s working practices are expressed in the following ways:

Email marketing and campaigns

With email marketing, we send you personalized emails. These are based, for example, on your usage behavior on our website, your reading of our emails, and your interaction with the links contained therein. We also send emails as part of campaigns.

Landing pages

Landing pages are special web pages defined as the target of advertising campaigns. They usually contain interactive options, such as downloading white papers or completing checklists and forms to collect information about you.

The software uses various technical processes to assign individual activities to anonymous profiles or—with prior consent—to the profiles of individual users:

Tracking pixel

To detect whether, for example, an email has been opened, Mautic uses so-called tracking pixels. These load a small graphic from the provider’s server that has previously been assigned to an individual user profile.

Personalized web links

Um zu erkennen, ob z.B. ein Nutzer einen Link aus einer E-Mail aufruft, fügt „Mautic“ diesen Links eine eindeutige Kennung hinzu, die zuvor einem individuellen Nutzerprofil zugeordnet wurde.

Die Verarbeitung Ihrer personenbezogenen Daten erfolgt auf der Grundlage Ihrer Einwilligung gemäß Art. 6 Abs. 1 lit. a DSGVO. Sie können Ihre Einwilligung jederzeit mit Wirkung für die Zukunft widerrufen.

Ihre personenbezogenen Daten werden nur so lange gespeichert, wie es für die oben genannten Zwecke erforderlich ist oder wie es gesetzlich vorgeschrieben ist. 

17. CookieYes

(1) Our website uses CookieYes, CookieYes Limited of 3 Warren Yard Warren Park, Wolverton Mill, Milton Keynes, MK12 5NW, United Kingdom, a tool for managing cookie consent. CookieYes processes data such as IP addresses, cookie IDs, and consent status. This data is used to record and manage user consent.

(2) Your personal data is processed based on your consent in accordance with Art. 6 (1) (a) GDPR. You can revoke your consent at any time with future effect.

(3) Your personal data will only be stored for as long as necessary for the purposes stated above or as required by law.

(4) We have concluded a data processing agreement with CookieYes in accordance with Art. 28 GDPR. Further information about CookieYes can be found at https://www.cookieyes.com/privacy-policy/?ref=gsem-cmp-pp&utm_source=bing&utm_medium=cpc&utm_campaign=search_branded_deu&utm_content=pm_branded_deu&utm_term=cookieyes.